The Home Heat Helpline is a free phoneline staffed by specialist advisers for energy customers that gives advice on:
· payment options for customers in fuel debt
· reduced or "social" tariffs
· energy saving measures
They can also make sure no vulnerable customer is knowingly cut off, even if they are unable to pay their bill.
The number is 0800 33 66 99
http://www.homeheathelpline.org.uk
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